Digital

May Digital develops and applies technology to support the work of our clinical and administrative teams. While digital tools do not replace clinical expertise or the therapeutic relationship, they can assist with processes that sit alongside care and help make services more accessible and efficient.

May Digital operates across three areas: Patient and Customer Experience, Operations, and Consulting.

This stream focuses on designing or adapting technology to support the experience of people engaging with May Health’s services. This may include refining digital pathways, addressing practical user needs, simplifying processes, or creating tools that complement existing care.

The team also explores opportunities to develop new digital resources where they may be useful. One current project involves creating an app aimed at supporting individuals who experience social anxiety. As digital access continues to grow, technology offers additional ways for people to engage with mental health information and support.

The Operations stream works on systems that assist with administrative and organisational processes. Enhancing these systems can help reduce manual tasks and support clinicians to focus on their core work. There is some natural overlap with the Patient & Customer Experience stream, as improvements in operations may also streamline the experience for patients and clients.

May Digital provides limited consulting services in the health technology space. Our team, based in New York, has experience in product design, software development, and user experience research across a range of organisations. We work collaboratively with other May Health divisions and offer a specialised digital perspective for health-related projects.